Terms & Conditions
By booking or using a Virtuosa experience, visitors agree to the practical rules that help sessions stay safe, smooth and enjoyable for everyone.
Sessions depend on availability, booking confirmation and the operational conditions communicated by Virtuosa.
Virtuosa may adapt scheduling, game selection or session flow when safety, technical constraints, late arrivals or group configuration require it.
Visitors must follow staff instructions, use the equipment carefully and disclose any practical limitation that may affect participation.
Parents, teachers, organizers and group leaders remain responsible for minors or participants they accompany.
Virtuosa takes reasonable care to provide a safe and functional experience, but cannot be held responsible for issues caused by inaccurate customer information, misuse of equipment or failure to follow instructions.
Where applicable, liability is limited to the value of the booked service, except where the law requires otherwise.
Need practical clarification?
Send the details if your group has a specific need, timing constraint or accessibility question.
